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Frequently Asked Questions

Q: What is the deposit amount we are required to pay upfront at the time of booking one of your cabins?

A: *Payment Procedures:

1. When booking outside the 60 day cancellation window half of total amount is required at the time of booking. Final payment is due 60 days prior to reservation and will be automatically charged to your credit card we have on file at that time. Call us prior to the 60 day cancellation period if you need to make other arrangements.

2. When booking within the 60 day cancellation window full payment is required unless other arrangements have been made with Island Park Reservations. Call 208.558.9675

3. It’s possible to mail in your payment by check or money order but you will need to call us to book over the phone and a credit card will still be needed to hold on file until shortly after your departure.

Q: What do we do with our kitchen trash?

A: *House Hold Trash: For our 2019 Summer season we will be offering a trash pick-up service twice a week, typically Monday and Friday. Each property will have their own bear proof trash container. Guests will be responsible for making sure their trash has been emptied from the home into the container(s) before their departure. PLEASE NO LOOSE TRASH – We will provide garbage bags so there is no loose trash allowed. If the containers are too full before pick-up please contact our office immediately. 208-558-9675. Wildlife love trash and we do NOT want trash scattered around the property.  If you need to visit our county landfill, hours and directions are listed below. There is a $3 minimum and you will be weighed going in and coming out. If you are bringing in recyclable items they will not charge you.

*Island Park Landfill: hours. 8am to 4:30pm ~May 15 thru Labor Day closed Wednesday & Thursday. ~ After Labor Day to May 1st closed on Sunday & Monday. The dump is 1 block West off Highway 20 on Yale/Kilgore Rd. Look for Elk Creek Gas Station (Phillips 66). Approx. mile marker 389 traveling North or mile marker 390 traveling South on Highway 20.

Q: Do you have a list of area activities, attractions shopping, etc?

A: Yes — At the top of this page you will see Things to Do! in the “Navigation Bar” of this website. Click here for info!

Navigation bar above: Look at all the drop down menu’s for awesome information!

Q: Do we need to meet anyone from Island Park Reservations to get into the cabin?

A: No. But we would be happy to meet you and walk you through the cabin if you would like us to. We love putting a face with a voice. For your convenience we will e-mail you the drive directions and a key code to the lock box (near the cabin door) to enter the cabin. This way you are not pressured to arrive by a certain time.

Q: When do we receive driving directions and the keys to the property?

A: At the time of booking we will send you an email with driving directions and the lock box information and other information you may need.

Most of our cabins have a lock box at the property — Call us a day or two prior to your arrival date and we will give you your key box code to use during your stay. Just enter the code and the key will be inside waiting for you.

When coming in the winter check the door as it may already be unlocked for you as we like to get cabin heated up prior to your arrival and will leave the door unlocked for you and leave a light or two on for you.

Keep the key in the lock box at all times, and you will never get locked out or lose the cabin key, and members of your party can come and go without worrying about keys.

*If you are renting a cabin on Bills Island??

Gated Bill’s Island requires a gate card to get through the gate. When you see the gate please pull over and give our office a call so we can phone the gate and it will lift up for you to go through. Only one car can go through at a time. Please tell your group not to tailgate through as the gate will come down and you will be charged for any damage to the gate not to mention your vehicles. We will call the gate as many times as it takes to get our guests to your cabin in a timely manner. once through the gate go to your cabin and there will be a gate key on the counter at the cabin. you will only need it to get back onto the island. You will need to co-ordinate with your group to get back on the island as small cabins come with one gate card & larger lodges have 2-gate cards.

Q: What do we need to do when we leave the cabin?

A: You will need to make sure all trash has been removed and placed in it’s specified bear proof container. Please no loose trash left anywhere!

Please check the cabin thoroughly for your personal belongings. Strip all used beds of their sheets and pillowcases and put in the laundry room.

Please do your dishes — they can be left washing in the dishwasher.

If you do not want to hassle with transporting left over food, you may leave unused food in the refrigerator or pantry. Lock all windows and doors and be sure the key is left in the lock box.

Turn thermostats down to 50 degrees. Detailed instructions are provided at each cabin.

Q: How long does it take to get to Yellowstone National Park’s West entrance?

A: Island Park is the longest main street in America, approx. 35 miles long. At the north end of Island Park-Henry’s Lake area, it takes about 15 minutes to get to Yellowstone’s west entrance. From Macks Inn it takes about 20-25 minutes, and from Last Chance, Shotgun and Bills Island areas it takes approx. 35-40 minutes. The West entrance is by far the most central and convenient entrance to Yellowstone National Park’s most popular features.

Q: I Need to mail myself a package before our arrival?

A: All UPS packages are sent to:

Elk Creek/Phillips 66 Station
3974 North Highway 20
Island Park, Idaho 83429

Make sure to put your phone number on the package so you are notified when it arrives then you can go pick it up when you arrive to the area.

Q: What is the entrance fee to Yellowstone?

A: The entrance fee is $35 for a private, noncommercial vehicle; $30 for each snowmobile or motorcycle; or $20 for each visitor 16 and older entering by foot, bike, ski, etc. This fee provides the visitor with a 7-day entrance permit for both Yellowstone and Grand Teton National Parks. Remember to keep your admission receipt in order to re-enter the parks. Snowmobile operators must possess a valid motor vehicle operator’s license. Advance reservations are not needed to enter the park. Annual or Lifetime Passes are possible alternatives to the above fees.

* Park Annual Pass

The $70 park annual pass provides entrance to pass holder and accompanying passengers in a single private non-commercial vehicle at Yellowstone and Grand Teton National Parks. Pass is valid for 12 months from date of purchase. Purchase your pass at one of the park’s entrances.

* Interagency Annual Pass

The $80 Interagency Annual Pass provides entrance or access to pass holder and accompanying passengers in a single, private non-commercial vehicle at most federal recreation sites across the country. Pass is valid for 12 months from date of purchase. The pass is not valid for Expanded Amenity fees such as camping or parking at Mt Rushmore. Purchase your pass at one of Yellowstone’s entrance stations or online at http://store.usgs.gov/pass.

Q: How do I get a hold of someone if I need assistance:

A: For cabin issues or help finding the cabin, you can call our Office @ 208-558-9675

* If it is an “Emergency” you can call the following numbers.

Cheri @ 208-390-6254

Crystal @ 208-390-8254

Kirk @ 208-390-5707

Alexa @ 208-360-9157

For reservation questions please call Office @ 208-558-9675 or simply “book online here”.